Senior Scrum Leader for CI Middle Market / Technical Manager
: Information Technology
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Description The Senior Scrum Leader / Technical Manager will ? Be the senior person to lead CI Middle Market's transformation to a SAFe agile model for both project delivery as well as business as usual operating support. ? Drive an effective agile transformation for IT as well as support the coinciding agile transformation in business and operations organizations. ? Provide education and thought leadership on all aspects of agile, SAFe practices and ceremonies. ? Lead through example as a champion of agile practices for the CI Middle Market IT organization. ? Be the Lead manager and scrum master for a suite of applications within the CI Middle Market portfolio. ? Drive and measure leveraging of talent, solutions and best practices across the application development team. ? Adapt to the changing demands and challenges of the new organization, manage multiple priorities and embrace the challenge of unfamiliar tasks and stretch assignments. ? Lead, manage, execute business and IT for applications within the portfolio and when applicable. ? Demonstrate a solid level of understanding of the Chubb business and application area and apply lean, practical and innovative ideas for managing and delivering projects in a timely manner. ? Manage and develop effective and efficient processes to manage business needs and successfully deliver project appropriate deliverables within assigned timelines. ? Demonstrate strong experience with managing vendor projects and relationships. ? Work with Architecture and key IT/business partners Manager to understand IT and business unit strategy and their implication to the platform, technology or application under responsibility ? Ensure a good balance of team composition and where applicable use outsourcing staff augmentation While current methodologies are more waterfall in nature, the technical manager/scrum master must possess knowledge of Agile methodologies and be able to build scrum master capabilities within an agile team to enable agile transformation by ? Guiding the teams on how to use Agile/Scrum practices and values. ? Guiding the team on self-organizing to fill in any gaps left in the Agile/Scrum frameworks. ? Assessing the Scrum Maturity of the team and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization. ? Removing impediments or guiding the team to remove impediments by engaging with the right individuals/teams ? Facilitating getting the work done with strong influential skills. ? Facilitating discussion, decision making, and conflict resolution. ? Assisting with internal and external communication, improving transparency, and communication. ? Supporting and educating the Product Owner, especially on grooming and maintaining the product backlog. ? Providing all support to the team using a servant leadership style whenever possible, and leading by example. Facilitating discussions, ideations with business and define epics, user stories along with acceptance criteria. Being able to also facilitate clarifications between business and offshore development teams is a key skill where demonstrated experience or the ability to do so is required. Knowledge of the insurance industry is a plus. The ability to expose requirements through detail questions and propose alternate solutions options is critical. Successful candidate should: Build and maintain a solid understanding of the major IT trends impacting the business Maintain a broad business and IT product knowledge, including the impact of industry trends, regulatory environment, and relevant best practices on the IT business and operations Build and maintain an in-depth understanding of business process and products across departments, and establish strong working relationships with functional counterparts and vendors Understand the IT technology strategy and/or sourcing direction and how they impact the relationships with specific vendors. Proactively promote consistent project-based performance measurement and skills development of staff Demonstrate strong ability to work in a team environment and foster cross-team collaboration Create a strong morale and spirit in the IT team through fostering open dialogue and collaborative atmosphere. Be business savvy and understand the business and system priorities and make decisions accordingly. ? Own issues with follow up through resolution ? Work independently with minimal oversight ? Proactively communicate using appropriate methods. ? Communicate appropriately with many levels, from processors to senior management. ? Generate ideas for solving problems and own through implementation ? Take initiative to learn about the system and the business ? Boil problems down to the root cause, develop multiple solution options and recommend a course of action. ? Work well with onsite and offshore resources. ? Escalate problems and questions when needed ? Effectively multi-task across multiple projects concurrently ? Continuously seek process improvement Qualifications Desired Qualifications Bachelor's Degree in Computer Science, Information Systems, Business Administration, or other related field. Or equivalent work experience. Minimum 10 years of relevant technical or business work experience. Demonstrate clear understanding of business process disciplines. Insurance and Scrum Master / Agile knowledge/experience is a plus. Scrum Master certification and/or SAFe Agilist experience or certification is a plus. Chubb strives to offer a diverse and inclusive and rewarding work environment. Teamwork and mutual respect are central to how Chubb operates and we believe the best solutions draw upon diverse perspectives, experiences and skills. We operate in such a way where everyone, regardless of their singular background has the opportunity to contribute to our collective success. Whitehouse Station - A Whitehouse Station 08889-1600 Information Technology Travel - No Job Posting - Mar 8, 2019, 12:35:52 AMSalary Range: NAMinimum Qualification11 - 15 years Associated topics: chief program officer, cpo, manage, manager, management, monitor, product manager, project manager, relationship manager, task